Terms

General terms and conditions

Queries sent through the site are not binding for you or for Agriturismo Terre Bianche made through the site are binding for you and Terre Bianche.

If you choose to book, your booking will only be confirmed upon receipt of payment of the deposit (30% of the total cost of your stay). Your booking will be cancelled automatically if no payment has been received within five days. The deposit may be paid by bank transfer or PayPal.

All prices displayed include VAT.

Number of guests per room or apartment

The maximum number of people (adults, children, babies) indicated per individual accommodation unit may not be exceeded. Should the number of guests exceed the maximum occupation limit upon arrival, the booking will be deemed invalid.

Included in the price

  • Bed, bath and kitchen linen, changed weekly
  • Internet access (wi-fi)
  • All consumption (except for heating)

Excluded from the price

  • Heating (on consumption)
  • Final cleaning and weekly cleaning

No penalties will be applied in the event of cancellation made 30 days or more before the arrival date.

In the event of cancellation from 29 to 8 days prior to arrival, we reserve the right to withhold 30% of the total cost.

In the event of cancellation between 7 and 0 days prior to arrival, the entire sum will be withheld.

For all tariffs: in the event of early departure, Terre Bianche reserves the right to charge you in full for the agreed period of your stay.

All rooms and apartments should be vacated by 11 a.m. on the day of departure. You may leave your luggage in reception after checking out.

Payment on site

Payment of the full amount or the remainder should be made upon checking out via debit card, credit card (Visa/MasterCard) or cash. We cannot accept cash payments for sums in excess of € 1,000.

Smoking

No smoking is permitted anywhere on site.